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Epic Universal Privacy Policy

Epic Universal ("we," "us," or "our") is committed to protecting the privacy of our subscribers and readers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you subscribe to and interact with Epic Universal magazine, including our website, digital content, and any related services (collectively, the "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy. Please read it carefully.

1. Information We Collect

We collect various types of information to provide and improve our Services, including:

  • Personal Information You Provide:

    • Contact Information: When you subscribe, create an account, or contact us, we may collect your name, email address, postal address, and phone number.

    • Payment Information: If you make a purchase (e.g., a subscription), we collect necessary payment details, such as credit card numbers or other billing information. Please note that we typically use secure third-party payment processors, and we do not store full payment card details on our servers.

    • Account Information: Usernames, passwords, and any preferences you set in your account.

    • Communications: Information you provide when you communicate with us, such as customer service inquiries, feedback, or comments on articles.

    • User-Generated Content: Any information, comments, or posts you voluntarily submit to interactive sections of our Services (e.g., comment sections, forums).

  • Information Collected Automatically (Usage Data):

    • Device and Browser Information: We collect information about the device and browser you use to access our Services, including IP address, browser type, operating system, device identifiers, and screen resolution.

    • Usage Data: We automatically collect information about your interactions with our Services, such as the pages you visit, the articles you read, the time spent on pages, click patterns, and referring/exit pages.

    • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect this usage data. These technologies help us remember your preferences, analyze trends, administer the website, track users' movements, and gather demographic information. You can manage your cookie preferences through your browser settings, though disabling cookies may affect certain functionalities of the Services.

  • Information from Other Sources:

    • We may receive information about you from third-party partners, such as analytics providers, advertising partners, or social media platforms, in accordance with their privacy policies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Manage Your Subscription:

    • Processing your subscriptions and payments.

    • Delivering the Magazine (digital or print).

    • Managing your account and providing customer support.

    • Sending you important notices related to your subscription, such as renewal reminders or service updates.

  • To Improve and Personalize Our Services:

    • Understanding how users interact with our content to enhance the user experience.

    • Personalizing content and recommendations based on your interests and reading habits.

    • Developing new features, services, and content for the Magazine.

    • Conducting research and analysis to improve our editorial offerings and operational efficiency.

  • For Communication and Marketing:

    • Sending you newsletters, promotional materials, and special offers that we believe may be of interest to you. You can opt out of marketing communications at any time.

    • Responding to your inquiries and providing support.

    • Engaging with you on social media platforms.

  • For Advertising:

    • Displaying advertisements that may be relevant to your interests, both on our Services and on third-party websites. This may involve using data collected through cookies and other tracking technologies.

    • Measuring the effectiveness of our advertising campaigns.

  • For Legal and Security Purposes:

    • Detecting, preventing, and addressing fraud, security incidents, and other prohibited or illegal activities.

    • Enforcing our Terms of Service and other policies.

    • Complying with applicable laws, regulations, legal processes, or governmental requests.

    • Protecting our rights, privacy, safety, or property, and that of our users or the public.

3. How We Share Your Information

We do not sell, rent, or trade your personal information or email addresses to third parties or other newsletters for their independent marketing purposes. We may share your information with third parties only in the following circumstances:

  • Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, hosting, analytics, email delivery, advertising, and customer support. These providers have access to personal information only to perform their services and are obligated not to disclose or use it for any other purpose.

  • Advertising Partners: We may share certain information (e.g., cookie data, IP addresses) with advertising partners to facilitate targeted advertising on our behalf. These partners may use their own cookies and tracking technologies, subject to their own privacy policies.

  • With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

  • Legal Requirements and Business Transfers:

    • We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

    • In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

  • Aggregated or De-identified Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you. This type of data may be used for research, analytics, marketing, or other purposes.

  • For Protection of Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

4. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely dispose of it.

6. Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

  • Access: The right to request access to the personal information we hold about you.

  • Correction/Rectification: The right to request correction of inaccurate or incomplete personal information.

  • Deletion/Erasure: The right to request the deletion of your personal information, subject to certain exceptions.

  • Objection to Processing: The right to object to the processing of your personal information for certain purposes, such as direct marketing.

  • Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.

  • Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We may ask you to verify your identity before fulfilling your request.

7. Third-Party Links

Our Services may contain links to third-party websites or services that are not owned or controlled by Epic Universal. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Services after any changes indicates your acceptance of the updated Privacy Policy.